Privacy Policy

Privacy Policy


The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.


Provide service to you

Product Improvement. We use data to continually improve our products, including adding new features or capabilities. For example.

Evaluate and improve our advertising and other promotional and promotional activities.

You are invited to participate in the investigation of our service.

In order for you to have a better experience, improve our service or other uses that you agree with, we may be able to use information collected from some services for our other services on the basis of the relevant laws and regulations. For example, you will use the information you use our service to show you personalized content or advertising in another service, for user research analysis and statistics.

In order to ensure the security of the service and help us to better understand the operation of our application, we may record relevant information, for example, the frequency of the application, the fault information, the overall usage, the performance data, and the source of the application. We will not associate the information we store in the analysis software with the personal identity information you provide in the application.


To improve our product and provide you better service, we also share personal data with vendors or agents working on our behalf for the purposes described in this privacy policy. For example, companies we’ve hired to provide data analytical services may need collect and access to personal data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements.


We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you so you may use the Sites); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).

In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our Sites.

5.International Transfers of Personal Data

Our business may require us to transfer your Personal Data to countries outside of the European Economic Area (“EEA”), including to countries such as the People’s Republic of China or Singapore. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality and we implement measures such as standard contractual clauses. A copy of those clauses can be obtained by contacting our Help Center.

6.Your Rights

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure and portability of your own Personal Data.

Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Requests should be submitted by contacting us through [ iOS  ].

If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected. You may lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable law.

We retain your Personal Data as long as needed to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.

7.The information we may send to you

Information push

When you use our service, we may send you e-mail, SMS, information or push notification. You can choose unsubscribe on the device according to our related hints.

Service related Bulletin

We may announce service-related issues to you when necessary (for example, when a service is suspended due to system maintenance). You may not be able to cancel these announcements related to service and nature that are not advertising.

8.The place and time limit for storing information

The place to store information

We comply with the provisions of laws and regulations, and store personal user information collected inside the territory.

Term of information stored

In general, we retain your personal information for the shortest period of time necessary to achieve its purpose. However, in the following cases, we may change the storage time of personal information due to legal requirements:

To comply with applicable laws and regulations and other relevant regulations;

To comply with court decisions, rulings or other legal procedures;

To comply with the requirements of relevant government agencies or statutory authorized organizations;

We have reason to believe that we need to comply with relevant laws and regulations;

The purpose reasonably necessary to protect the personal and property safety or other legal rights of our customers, us or our affiliates, other users or employees, in order to implement the relevant service agreements or this policy, to safeguard the public interest.

In the event that our products or services cease to operate, we will notify you by, for example, push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.

9.information safety

We provide appropriate security for your information to prevent loss, misuse, unauthorized access or disclosure.

We strictly abide by laws and regulations to protect users’ communication secrets.

We will use various security measures to ensure the security of information within a reasonable level of security. For example, we use encryption (eg, TLS, SSL), anonymization, and other means to protect your personal information.

We establish specialized management systems, processes and organizations to ensure information security. For example, we strictly limit the range of people accessing information and require them to comply with confidentiality obligations and conduct reviews.

In the event of a security incident such as a personal information disclosure, we will initiate an emergency plan to prevent the expansion of security incidents and inform you by push notifications, announcements, etc.

10.Minors protection

We attach great importance to the protection of personal information of minors. In accordance with the relevant laws and regulations, if you are a minor under the age of 18, you should obtain the consent of your parent or legal guardian before using Tencent’s services. If you are a guardian of a minor, please contact us through the contact details in Section 10 when you have questions about the personal information of the minor you are monitoring.

11.Scope of application

This policy applies to all of our services. However, some services have their own specific privacy guidelines/statements that more specifically describe how we process your information in the service. In the event of any inconsistency between this policy and the privacy guidelines/claims for a particular service, please refer to that particular privacy guide/declaration.

Your use of such third party services is subject to its Privacy Policy (not this Policy) and you will need to read the policies carefully.


We may revise this policy in due course. If such changes result in a substantial derogation of your rights under this Policy, we will notify you by prompting you at the prominent location on the page, by sending you an email, etc., before the change takes effect. In such a case, if you continue to use our services, you agree to be bound by the revised policy.

13.Contact us

If you have any questions, suggestions or complaints about this Privacy Policy, please contact our service email: